Hot Tub - please ensure that the hot tub is switched off and covered when not in use.  If possible please use plastic glasses whilst in the hot tub to avoid injury due to breakages. Bathrobes and slippers are provided for your comfot but please ensure that the robes are left in the lodge after your stay.  Full instructions and health guidelines will be provided via our App and in lodge info.  The tub will be fully cleaned and refilled before arrival and if it needs to be refilled during your stay please note that there is £100 charge for doing so.



Fuel and Electricity - this is fully included but please be mindful to switch off lights and appliances when not in use to conserve energy.

Cleaning - the cottage or lodge will be available from 3 pm on the day of arrival at which time it and the hot tub will be thoroughly cleaned and refilled. Cleaning products are supplied within the house should these be necessary and we ask that the house/lodge be left in a reasonable condition upon departure.  Departure time is 10 am.

Breakages and damage - Contents are checked regularly so please advise of any damage that may occur during your stay to enable us to maintain our high standards for future guests.  Visitors will be liable for any breakages or damages that occur and the damage deposit will only be refunded if the properties and their surroundings are left in an acceptable manner. Deposits can take 7-10 days to appear back into your account.



Welcome Pack - a small selection of local produce will be provided such as oat cakes, butter and cheese depending on the season. Tea, coffee and sugar are also provided.



Pets - unfortunately we are not able to accept pets in any of our accomodation.



Parties - we do not accept party bookings for hen or stag events.



Cancellation - refunds can only be given if cancellation is made at least one month before the date of your stay.  If the dates are able to be relet then a proportion of your payment amount will be made pro rata.



Homebred Meat Purchase -

Terms and Conditions for Purchases in the Online Store

1. General

1. The online store is operated by Laird Lodges Ltd


2. Business registration number (if applicable): SC288868


3. Business address: Whitelaird, Lochamben, DG11 1RR


4. Contact details for support and inquiries: info@lairdlodges.com


5. Access to and use of the store constitutes acceptance of these terms and conditions.

• Seller – Laird Lodges Ltd


• Buyer – The guest or user purchasing products or services through the store.


• Product/Service – Any physical or digital item, or services offered by the Seller.

1. The Buyer selects the desired products and adds them to the shopping cart.


2. The order is completed once the Buyer provides the required details and full payment.


3. The Seller reserves the right to approve or decline any order for any reason, including lack of stock or payment issues.

1. Prices displayed in the store are denominated in GBP Sterling


2. Prices include / exclude VAT or other applicable taxes


3. Payment method: Credit Card only.


4. In the event of a pricing error or technical issue, the Seller reserves the right to cancel the transaction.

1. Delivery method(s): on arrival


2. Estimated delivery time: on arrival


3. Delivery area: in lodge


4. In case of delay, the Buyer will be notified.

1. Cancellation policy: once purchased, no refunds will be made


2. Exceptions: Certain products (e.g., perishable goods, personalized products, digital content after download) may not be eligible for return – XXXX (list products/services not eligible).

1. Fresh foods must not be frozen by the buyer


2. The Seller is responsible only for defects in the product/service supplied.


3. The Seller shall not be liable for indirect damages, loss of profits, or inconvenience caused to the Buyer.

1. The Seller will use Buyer’s personal data solely for order processing.


2. Data retention period: date of departure


3. The Seller complies with GDPR

1. These terms are governed by the laws of UK Scotland

Exclusive jurisdiction is vested in the courts of UK Scotland